Privacy Policy
Bit GPT ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our Platform at bit-gpt-platform.com. Please read this policy carefully to understand our practices regarding your personal information.
1. Data Controller
Bit GPT acts as the data controller for the personal information collected through the Platform. We are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
2. Information We Collect
2.1 Information You Provide
We collect personal information that you voluntarily provide when you register for an account, use our services, or communicate with us, including:
- Account Information: Name, email address, username, password, and date of birth
- Verification Information: Government-issued identification documents, proof of address, and photographs for identity verification purposes
- Financial Information: Payment methods, transaction history, wallet addresses, and banking details
- Communications: Messages, feedback, and support inquiries you send to us
- Trading Preferences: Risk tolerance settings, trading strategies, and portfolio configurations
2.2 Automatically Collected Information
When you access the Platform, we automatically collect certain technical information, including:
- Device Information: IP address, browser type and version, operating system, device identifiers
- Usage Data: Pages visited, features used, time and date of access, referral sources, clickstream data
- Location Data: Approximate geographic location based on IP address
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies as described in our Cookie Policy
2.3 Information from Third Parties
We may receive information about you from third parties, including identity verification services, fraud prevention providers, cryptocurrency exchanges, payment processors, and public databases, to the extent permitted by applicable law.
3. How We Use Your Information
We process your personal data for the following purposes based on the legal grounds indicated:
- Service Provision: To create and manage your account, execute trades, process transactions, and provide the Platform's core functionality (legal basis: contract performance)
- Verification and Security: To verify your identity, prevent fraud, detect and prevent security incidents, and comply with legal obligations (legal basis: legal obligation and legitimate interests)
- Communication: To send you service-related notifications, respond to inquiries, and provide customer support (legal basis: contract performance and legitimate interests)
- Platform Improvement: To analyze usage patterns, conduct research, develop new features, and improve user experience (legal basis: legitimate interests)
- Legal Compliance: To comply with applicable laws, regulations, legal processes, and law enforcement requests (legal basis: legal obligation)
- Marketing: With your consent, to send you promotional communications about our services (legal basis: consent)
4. Data Sharing and Disclosure
We may share your personal information with the following categories of recipients:
- Service Providers: Third-party vendors who perform services on our behalf, including hosting providers, payment processors, identity verification services, and analytics providers
- Cryptocurrency Exchanges: Trading platforms and liquidity providers necessary for executing your trades
- Financial Institutions: Banks and payment service providers to process deposits and withdrawals
- Legal and Regulatory Authorities: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity
We require all third parties to whom we disclose personal data to respect the security of your information and treat it in accordance with applicable law. We do not sell your personal data to third parties.
5. International Data Transfers
Your personal information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection. When we transfer your data internationally, we implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure your data is protected in accordance with applicable law.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Account information is typically retained for the duration of your account plus a period necessary to comply with legal obligations, resolve disputes, and enforce agreements. Transactional data may be retained for longer periods as required by financial regulations.
7. Your Rights and Choices
Depending on your location and applicable law, you may have the following rights regarding your personal data:
- Access: Request access to the personal information we hold about you
- Rectification: Request correction of inaccurate or incomplete personal data
- Erasure: Request deletion of your personal data under certain circumstances
- Restriction: Request restriction of processing of your personal data
- Data Portability: Receive your personal data in a structured, commonly used format
- Objection: Object to processing of your personal data based on legitimate interests
- Withdraw Consent: Where processing is based on consent, withdraw that consent at any time
- Complaint: Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
8. Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information promptly.
10. Third-Party Links
The Platform may contain links to third-party websites and services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Automated Decision-Making
We may use automated systems to analyze your trading patterns and assess risk for fraud prevention and platform optimization purposes. You have the right to request human review of automated decisions that significantly affect you.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on the Platform and updating the "Last Updated" date. We encourage you to review this policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the support channels provided on the Platform or at the contact information available on our website.